Privacy Policy

At KnowMastery.com (“we,” “us,” or “our”), we value the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related to or connected with the website (collectively, the “Site”). If you have any questions or concerns about our policy or our practices regarding your personal information, please contact us at [email protected].

When you visit our website and use our services, you trust us with your personal information. We are committed to safeguarding your privacy and providing you with clear explanations about the information we collect, how we use it, and your rights in relation to it. This privacy policy applies to all information collected through our Site and any related services, sales, marketing, or events. If you disagree with any terms in this privacy policy, please discontinue using our site and services.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

  1. Collection of Your Information

1.1 Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us, including but not limited to your name, address, contact information, passwords and security data, payment information, and social media login data.

We collect this information when you register on the Site, express an interest in obtaining information about us or our products and services, participate in activities on the Site (such as posting messages in our online forums or entering competitions, contests, or giveaways), or contact us.

The personal information we collect depends on your interactions with us, the choices you make, and the products and features you use. The personal information we may collect includes:

  • Name and Contact Data: We collect your first and last name, email address, postal address, phone number, and similar contact data.
  • Credentials: We collect passwords, password hints, and similar security information used for authentication and account access.
  • Payment Data: If you make purchases, we collect data necessary to process your payment, such as your payment instrument number (e.g., credit card number) and associated security code. All payment data is stored by our payment processor, and you should review its privacy policies and contact the payment processor directly with any questions.
  • Social Media Login Data: If you choose to register using social media account details (e.g., Facebook, Twitter), we will collect the information described in the “Social Logins” section below.

Please ensure that the personal information you provide to us is true, complete, and accurate, and notify us of any changes to such information.

1.2 Information Automatically Collected

When you visit our website, certain information is collected automatically, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information. This information is collected to maintain the security and operation of our Site, as well as for internal analytics and reporting purposes.

We also collect information through cookies and similar technologies, like many other businesses. For more information about our use of cookies and tracking technologies, please refer to the “Cookies and Other Tracking Technologies” section below.

1.3 Information Collected from Other Sources

We may collect limited data from public databases, marketing partners, social media platforms, and other external sources. This information may include social media profile information, marketing leads, search results and links, and other relevant data.

  1. Use of Your Information

We use the information we collect for various purposes, including those related to our legitimate business interests, contractual obligations, legal compliance, and your consent. The specific purposes for which we process your personal information are listed below:

  • Sending administrative information to you
  • Posting testimonials with your consent
  • Delivering targeted advertising to you
  • Administering prize draws and competitions
  • Requesting feedback from you
  • Protecting our Site
  • Enabling user-to-user communications with your consent
  • Enforcing our terms, conditions, and policies
  • Responding to legal requests and preventing harm
  • Analyzing data and improving our Site, products, services, and marketing efforts

For a detailed description of how we use your information for each purpose, please refer to the “Use of Your Information” section in the original privacy policy.

  1. Disclosure of Your Information

We share and disclose your information in certain situations, including with your consent, to comply with laws, to protect your rights, or to fulfill business obligations. The specific circumstances in which we may disclose your information are listed below:

  • Compliance with Laws
  • Vital Interests and Legal Rights
  • Vendors, Consultants, and Other Third-Party Service Providers
  • Business Transfers
  • Third-Party Advertisers
  • Affiliates
  • Business Partners
  • With Your Consent
  • Other Users

For more details about the disclosure of your information and the circumstances under which it may occur, please refer to the “Disclosure of Your Information” section in the original privacy policy.

  1. Cookies and Other Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your use of our Site. For a detailed explanation of our use of cookies and tracking technologies, please refer to the “Cookies and Other Tracking Technologies” section in the original privacy policy.

  1. Third-Party Websites

Our Site may contain advertisements from third parties that are not affiliated with us. We are not responsible for the content or privacy practices of these third-party websites. To learn more about their policies, we recommend reviewing the privacy policies of these third parties directly. Please refer to the “Third-Party Websites” section in the original privacy policy for further details.

  1. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in our privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we securely delete or anonymize it. For more information on data retention, please refer to the “How Long Do We Keep Your Information?” section in the original privacy policy.

  1. Security Measures

We implement organizational and technical security measures to protect your personal information. However, please be aware that no security measure is foolproof, and we cannot guarantee the absolute security of your information. For more details on how we protect your information, please refer to the “Keeping Your Information Safe” section in the original privacy policy.

  1. Policy for Minors

We do not knowingly collect data from or market to children under the age of 18. If you are a parent or guardian and believe we have collected personal information from your child, please contact us to request the removal of such data. For more information, please refer to the “Policy For Minors” section in the original privacy policy.

  1. Your Privacy Rights

Depending on your jurisdiction, you may have certain privacy rights, including the right to access, rectify, erase, restrict processing, and data portability. You may also have the right to withdraw your consent and lodge a complaint with the relevant supervisory authority. For more information about your privacy rights and how to exercise them, please refer to the “Your Privacy Rights” section in the original privacy policy.

  1. Updates to This Policy

We may update this privacy policy as necessary to comply with relevant laws and reflect any changes in our privacy practices. The updated version of the policy will be effective upon posting. We encourage you to review the policy periodically to stay informed about how we protect your information. For more details, please refer to the “Update To This Policy” section in the original privacy policy.

  1. Contact Us

If you have any questions, concerns, or comments about this privacy policy, please contact us at [email protected]. We will be happy to assist you.

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